Shipping policy

Shipping Policy

Our Mission
We believe in the joy of creation. Our mission is to deliver not just art supplies, but a seamless and delightful experience right to your doorstep, so you can focus entirely on the fun of bringing your masterpiece to life.

Shipping & Delivery Information

✈️ Where Do We Ship From?
To ensure quality and affordability, all orders are proudly crafted and shipped from our partner facilities in Asia.

⏱️ Processing & Transit Times

• Order Processing: Your order will be carefully prepared and handed over to our shipping partner within 1 to 4 business days after you place it.

• Shipping Time: Once dispatched, please allow 7 to 15 business days for your package to arrive. These times are estimates and may occasionally be affected by factors like holidays or customs procedures.

📬 Tracking Your Order
You will receive a confirmation email with a tracking number once your order is on its way. Use this number on our website or the carrier’s site to follow your package’s journey to you.

🌟 No Hidden Fees – Total Price Transparency
We believe in a hassle-free experience. The price you see at checkout is the final price you pay. There will be no surprise fees when your package arrives –so you can simply enjoy the excitement of unboxing and start creating.

Need Help?
If you have any questions about your order’s shipping status, please don’t hesitate to reach out to us artistiction@outlook.com